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EOS Magazine

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RPA: Improving quality with software robots at EOS

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“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.
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Cybersecurity expert Janusch Skubatz, Chief Information Security Officer of the EOS Group, with brown hair and white shirt

Not sure about generative AI? The balance between innovation and risk.

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Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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A photo shows a dilapidated building in Režanci, Croatia. A ‘stranded asset’ that EOS Croatia is putting back on the market.

Stranded assets: EOS creates solutions for unusable real estate.

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The number of unusable properties is growing, partly as a result of increasing requirements for sustainability. EOS is developing new areas of expertise to bring stranded assets like these back onto the market.
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A group photo shows the EOS Board of Directors (from left to right): Andreas Kropp (Germany), Justus Hecking-Veltman (CFO), Marwin Ramcke (CEO), Carsten Tidow (Eastern Europe) and Dr. Andreas Witzig (Western Europe).

2022/23 fiscal year: The Board of the EOS Group takes stock.

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In this interview, the members of the Board of the EOS Group talk about the positive developments in fiscal 2022/23, employees, diversity, and the responsibility of debt collection companies.
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Cybersecurity is a top priority for EOS. To achieve this the company is setting up an international protective shield.

EOS Group relies on cutting-edge technology for data protection.

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Using cutting-edge technology, EOS protects the data of customers and consumers from attacks by criminals. The new cyber-shield “Iron EOS” makes this an even faster and more efficient process.
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A man and a woman having a relaxed-looking conversation, as a symbolic image of a corporate culture where employees have autonomy.

Empowerment: How EOS attracts and retains employees.

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Supporting and encouraging people ensures growth: EOS has created numerous programs that enable employees to grow both personally and professionally.
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A headshot shows Cristian Musat, Managing Director EOS Technology Solutions and the ‘brains’ of the Kollecto+ project.

Debt collection software: More efficiency thanks to standardized system.

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In the Kollecto+ collection system, all EOS companies pool their knowledge and experience, and in doing so improve the efficiency of the entire Group.
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How EOS makes debt collection responsible and fair.

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EOS stands for fair and respectful receivables management. The debt collection company accomplishes this with technology that simplifies processes for consumers and with trained staff.
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Financial literacy: Learning at an early age about how to handle money properly can protect people from excessive debt later on.

Financial literacy: How EOS is committed to improving financial skills.

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A lack of financial education can accelerate the path to excessive personal debt, especially among young people. With its debt collection expertise, EOS supports financial literacy programs that aim to counter such developments.
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A photomontage shows a car traveling toward the sunset in the right lane of a paved road in an open, green landscape. The asphalt on the opposite lane is completely worn down.

International debt collection: EOS handles receivables management globally for Hertz.

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Cross-border receivables present both logistical and legal challenges. Car rental company Hertz relies on the expertise of EOS for its international debt collection.
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An illustration shows a man and a woman in business attire shaking hands. In the background is a globe with several locations pinned on it – and a stylized income statement.

International debt collection: How EOS processes receivables worldwide.

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EOS is active in 180 countries with its own companies or selected partners. Banks that regularly sell cross-border debts to EOS also profit from this network.
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EOS in the UN Global Compact: At EOS, Alisha Kumar and Sibylle Weingart are responsible for issues of corporate responsibility.

EOS in the UN Global Compact: Taking CR to the next level.

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Joining the UN Global Compact is helping EOS to devise a strategy for its corporate social responsibility. How can the goals of the initiative be applied to your own business?
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Technology highlights of the EOS Group: overview of all trends.

From analytics to security tools: The tech highlights of the EOS Group.

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Year after year, EOS invests in new technological trends. Four examples show how EOS clients, and consumers, can now benefit from these technologies.
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EOS Annual Report 2021/22: Secured debt purchase at EOS

Interview: “The secured receivables market is all about relationships”

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EOS has greatly expanded its expertise in the processing of non-performing secured loans in recent years. Experts from two EOS countries share their experiences and provide insights into two very different markets.
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This is the new EOS brand: Marwin Ramcke introduces himself and the new logo.

The new EOS brand: Pioneering and more dynamic and digital.  

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In this interview, CEO Marwin Ramcke talks about the mindset behind the brand and what it means for the company’s business partners.
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Portrait photograph of Marwin Ramcke, Managing Director of the EOS Group and responsible for the Eastern Europe region

Interview with new EOS CEO Ramcke: “We are going to set new benchmarks.”

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Marwin Ramcke leads the EOS Group as new CEO. In this interview he reveals his plans for the future and discusses the challenges he sees managers facing today.
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The valuation of the secured portfolio at EOS

Secured Debts: What can go wrong with property deals.

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Missing walls, no power, illegally built: anyone purchasing debts secured against property in Eastern Europe needs to check every deal thoroughly first.
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European central bank is keeping an eye on NPLs and wants to provide bank with the incentive to sell these "bad loans"

NPL volumes: How they influence banks’ lending practices.

Tight credit terms with one bank, relaxed terms with another? Non-performing loan volumes in financial institutions provide an explanation for this.
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NPL: How do you earn money with non-performing loans?

NPL: How do you earn money with non-performing loans?

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When people or companies cannot service their loans, this isn’t the end. This infographic explains why specialists like the EOS Group purchase non-performing loans – and how this benefits all parties.
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Agile working: A couple of co-workers discuss something in front of a monitor.

Agile working: Three work hacks that make you more agile right away.

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Agile working helps EOS respond faster to changes on the market. But how do employees and companies best approach the topic? EOS Scrum Master Dirk Hofmann reveals three methods.
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Klaus Engberding, CEO of EOS Group.

EOS CEO Klaus Engberding: “Start-ups are not the be all and end all.”

Start-ups are unduly idealized, says Klaus Engberding, CEO of the EOS Group: those responsible for a lot of people have to find a point of difference.
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EOS Kollecto+ Board: Thomas Walter, one of the team members of the international collaboration project.

A fresh approach to collaboration: The EOS Kollecto+ Board.

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The Kollecto+ Board is lifting cooperation at EOS to the next level. The international team is responsible for the ongoing development of web-based cloud-ready software in 12 countries.
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Data Analyst: one of the most interesting lines of work in the big data era.

Data Analyst – what kind of job is that?

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Large volumes of data come with a lot of responsibility. The profession of Data Analyst is one of the most interesting lines of work in the big data era.
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IT security at EOS: People in front of monitors in an office.

IT security at EOS: How we protect data with the help of hackers.

The walls are virtual, but the risks are real. EOS is protecting its valuable data with what are known as penetration tests. This is how white hat hacking works.
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Receivables purchase by EOS in France: Paris cityscape.

Receivables purchase: EOS acquires NPLs from Crédit Immobilier de France.

EOS in France has bought a large NPL portfolio from CIF. For EOS the multi-million deal is one of the largest debt purchases ever; for CIF it is an attractive way to further reduce its NPL volume.
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Incorrect invoicing is especially for freelance and small business fateful.

Invoicing: The 8 most common mistakes – and how to do it properly.

Invoice written, money received – the ideal scenario for businesses. But if the money doesn’t appear it may also have something to do with your invoicing. These eight reasons at least are avoidable.
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EOS explains how zero percentage financing works for vendors and what consumers need to know.

Zero percent financing: How interest-free loans pay off for dealerships.

Want to buy in installments at no extra cost? We explain how interest-free credit works.
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According the ECB, the NPL volumes shall be reduced

Non-performing loans: ECB gives European banks new guidelines.

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The ECB wants to pick up the pace: non-performing loan volumes amongst Europe's financial institutions should be falling faster. A proposal now makes the time horizon clear.
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In Hungary EOS is Würth's partner in collecting debts. Maria Szécsi, Finance Director of Würth is happy about the trust and the cooperation between the two partners.

Debt collection in Hungary: How EOS helps Würth to improve cash flow

Customers of Würth in Hungary pay their bills faster since the building technology giant has partnered up with EOS. All without damaging customer relations.
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With PSD2, the EU is revolutionizing online payments

No more payment fees, a world of new opportunities for fintechs: the EU directive is making banks more open.
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Why the economy needs debt collectors

The revenue they recover for companies is used for urgently needed investments - and to prevent insolvencies.
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EOS and other financial actors already use data to generate knowledge for the business. With prescriptive analytics, the use of data continues to develop and poses itself the question: What actions should be performed for a particular outcome?

Why the financial industry needs prescriptive analytics and digital twins

Forecasts based on averages are so last year – these days, companies can perform complex live simulations for every one of their clients.
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EOS KSI and CEZ have a successful partnership. Thanks to the expertise of the debt collection experts, Romania's largest producer of green energy achieves every year better results.

How Romania's wind power market leader CEZ has modernized its receivables collection.

The receivables collection experts of EOS KSI bestows the green energy provider with better results.
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Hrvatski Telekom is the largest private investor in Croatia.

This is how Hrvatski Telekom creates cash flow from receivables

Hrvatski Telekom is the largest private investor in Croatia. To boost its financial position, the Group sells receivables to EOS Matrix.
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By using their credit cards, some people accrue large debts for pizza, coffee and sneakers.

Why don’t people pay their debts?

Behavioural economics and societal trends are part of the answer.
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A project team discusses target groups around the whiteboard.

At EOS, Big data won’t work without humans guiding it.

It’s not just about technology, it’s about people developing a data-driven mindset, the Center of Analytics team explains.
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A young man with a headset smiles while on the phone.

Want to be rid of your debts? These people can show you how.

The call center agents at EOS have quite a record of helping people to pay their dues.
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Two men and a woman having a debate in front of their computer screens.

The rise of RegTechs: Can AI really make compliance less risky, boring and expensive?

A new breed of fintech firm is promising to make requirements like know-your-customer a breeze.
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A project team discusses the status of tasks that have been written on Post-its and stuck to the wall.

More than a buzzword: Why EOS is turning to Agile Software Development.

If you work in a rapidly changing market your business software needs to keep up with the pace – as do the people using it.
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tourist, ridge, descent, ice

Would you rather buy a house or see the world? How Millenials handle debt.

The Generation Y and the clichés about their handling of money. For what do millennials spend money wisely and where do they waste it.
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Portrait photograph of Marwin Ramcke, Managing Director of the EOS Group and responsible for the Eastern Europe region

Don't lose your nerves: What you need to know about buying debt in Central and Eastern Europe.

EOS Director Marwin Ramcke explains his success strategy for trading NPL in 2018.
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European Banking Authority (EBA) conference room

Collateralised NPL: These trends are shaping the market in 2018.

New regulations could attract more high quality investors und lead to rising trade volumes.
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This was our financial year 2022/23.

Fiscal 2022/23 was characterized by uncertainty. Learn here how the EOS Group nevertheless managed to achieve a positive result. In our Annual and Sustainability Report, you’ll find all our KPIs and business highlights and learn what the EOS Group is doing to meet its ESG (environmental, social and governance) responsibilities.
2022/2023

Press Contact EOS in the UK

EOS Solutions UK Plc

Marketing /Communications


Lytham House
Kelvin Close
Birchwood

WA3 7PB Warrington

United Kingdom


Phone: +44 1925 816 626

contact@eos-solutions.uk.com


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