A woman in a bright blouse leans over a table and types with one hand something into a laptop and in the other hand she holds a credit card<br/>

Make a payment or manage your account

Customer Options

Customer Self Service Portal

You can manage your account by creating an account and logging into the Customer Self Service Portal. Details will be on any communication sent to you from EOS.

Customer Self Service Portal

Make a one-off payment

Use this option if you simply want to make a one-off payment. You will need your EOS Reference number which can be found on any communication sent to you from EOS.

Make a one-off payment

Got Questions About Your EOS Letter? We've Got Answers!

Received a letter from us and not sure what it's all about? No worries, we're here to guide you through it. Whether you're curious about payment options, questioning the letter's authenticity, or just need to talk things out, our FAQ page has got you covered.

Explore our FAQs

Man sitting at the living room table looking seriously at bills lying next to his laptop.

EOS Solutions UK Plc

Office

Lytham House
Kelvin Close
Birchwood

WA3 7PB Warrington

United Kingdom

Phone: +44 1925 816626

[email protected]

Opening hours:

Monday to Friday
8:30 a.m to 5:00 p.m

Closed on Bank Holidays

Debt Advice

We’re always available if you need any further advice and support but you can also get FREE independent advice from the following sources.
Further FREE, confidential and independent advice is available by following the links provided on the government website.

www.moneyhelper.org.uk

0800 138 7777
Mon to Fri:
8am to 6pm
Sat:
Closed

www.stepchange.org

0800 138 1111
Mon to Fri:
8am to 8pm
Sat:
8am to 4pm

www.nationaldebtline.org

0808 808 4000
Mon - Fri:
9am to 8pm
Sat:
9:30am to 1pm

www.payplan.com

0800 316 1833
Mon - Fri:
8am to 8pm
Sat:
9am to 3pm