- Stable growth in Eastern Europe
- Western Europe: Investments in technology enhance efficiency
- Consolidation of forces in Central Europe through a new structure
Eastern Europe: Strong market position.
The fiscal year 2024/25 was exceptionally successful for the Eastern Europe region. We have impressively reaffirmed our leading market position. I would particularly like to highlight the success of our colleagues in Greece and Poland. Thanks to a reorganization in Greece and our many years of experience and expertise, we were able to acquire significant receivables portfolios. This entrepreneurial spirit and our commitment to finding fair solutions for defaulting payers and businesses make us an important partner in the Greek NPL market. EOS in Poland was able to strengthen and expand its market position in a highly competitive environment, for example, through the investment in a portfolio of secured and unsecured receivables with a nominal value of EUR 63 million. Our partners appreciate our high standards for transaction processes and the transparency in our collaboration.
Strategic partnerships have also contributed to our success, such as the extended cooperation with the International Finance Corporation (IFC), a member of the World Bank Group. Alongside Poland, Romania, Serbia, Croatia, and Bosnia and Herzegovina, we now foster co-investments in Bulgaria. This joint venture is the first of its kind in Bulgaria, with the aim of further expanding the responsible purchase of NPLs. Environmental, social, and governance (ESG) aspects are taken into account when selecting and processing the NPLs. Beyond that we have broadened our portfolio in Romania with a new asset class that has a lower risk profile: the acquisition of performing loans, which are loans that borrowers regularly service. It was a great team effort to adapt the processes and systems accordingly.
We remain innovative and will increasingly leverage AI-driven technologies in the future: Agentic AI has already entered the testing phase in Romania, Croatia, and Slovakia. The AI will support and facilitate the work of the Collection Agents, because our dedicated employees are our greatest asset.
Quality. Security. Sustainability.
EOS Solutions UK is committed to delivering exceptional services, protecting information and operating responsibly. As part of the EOS Group, we are certified to ISO 9001 and ISO 27001. The EOS Group is also among the top 5% of sustainable companies globally and was awarded a gold medal by EcoVadis in December 2025. The assessment pertains to EOS Holding GmbH with a group assessment scope — the official recognition can be found here. EOS was also recognised by Morningstar Sustainalytics as both an ESG Industry and Regional Top Rated company in 2025.
Copyright ©2025 Sustainalytics, a Morningstar company. All rights reserved.