I've received a letter from you!
Why's that?

That's simple. The fastest and most popular way is the one-off payment. You can pay your debt in full or by instalments. To find an instalment plan that suits your situation please get in touch. Together we'll find a solution that suits both sides. 

Grab our letter, look for the EOS Reference Number and choose the payment type you like: Customer Self Service portal, Card Payment, Postal order, Bank transfer, Deposit account.

If you wish to make a payment, simply click here.

No. We may have purchased you debt for your original creditor. If this is the case all payments must now be made to EOS Solutions UK Plc. Please get in touch with us. Thanks.

Please don't. Most people do because it's an unfamiliar and uncomfortable situation. No need to worry. We can help you through this. We've done it a million times. And we'll take the time you need to answer all your questions. The good thing is: you can ignore all that if you don't ignore us. Just get in touch – we're happy to help. 

You purchased a product or service from someone, but you did or could not pay the bill. Or maybe you just forgot. That's only human. We all forget things from time to time. That's why we now want you to make arrangements to repay your debt.

Let's end with the good news: as you may have noticed, we have taken a lot of effort to explain the process to you, step by step. And we'll take even more time to talk you through all the options by phone, by email or by messaging via our Customer Portal. Just get in touch – we're happy to help.

Don't worry: we'll find a solution. Promise. And we've helped millions of debtors already. Not with one-size-fits-all solutions, but tailored ones. A start towards a future that frees you from the burden of your debts. A start that feels good and makes you feel better, one step at a time. Just talk to us: we're real people who are happy to help. Just get in touch. 

Okay, then our letter, email or text message may have taken you by surprise. We wrote to you because you bought something from someone and didn't pay the bill. Maybe you just forgot. Now that someone has asked us to help. That's why our name is on the letter. But you'll find the name of the original creditor on our letter too. Just have a look. If you remember your purchase, check your bank account. Maybe something went wrong with the payment. Then check with us. We can run you through the payment options. Please get in touch. Thanks. 

That's good news.

Maybe the payment hasn't reached us yet, or maybe something else went wrong somewhere. Let's double-check it together.

Please get in touch to make sure that we are on the same page. After this check, you'll get a confirmation of your payment. 

We're sorry about that. Please get in touch with us so that we can stop sending letters to the wrong address. 

Okay. Sometimes things go wrong. And that's a pain for everyone involved. Let's find out where things went wrong together. Please get in touch to let us know that the claim isn't correct. That's important because right now, we don't know. And you may get more unnecessary letters, emails or phone calls. Please get in touch; we'll look into the matter and make everything right again. Thanks.

Yes. We're a global player with lots of certificates, experience and years in business. Just browse this site or the web.

You can get in touch however you like: write an email, letter or  call us. Well, that's all the proof we can think of right know. Did it help? If you are still unsure, you can turn to a debtor's advisory centre for help

Possibly, yes. You should respond to the text message from EOS. The same applies to any letters or emails you may have received. If the text message contains an EOS Reference Number, you can use it to log in to our portal directly and learn more about the outstanding debt. Or get in touch right here, right now.

Sometimes things go wrong. Let's find out what went wrong together. Just get in touch however you like: write an email, a letter or call us. Thanks.

You can find our Complaints Process via this link: Complaints or you can download a version of our process from here: EOS Solutions UK Plc - Complaints Process