- EOS is a specialist in international receivables management.
- A Group-wide platform quickly assigns cases to local experts – in more than 180 countries.
- In total, EOS processed 39,000 outstanding receivables in two years on behalf of the car rental company Hertz.
EOS expertise in international debt collection decisive for Hertz
EOS has built up considerable expertise in cross-border cases – that is, collection of cross-border receivables – over the decades. With its own companies in 24 countries and partners on all continents, EOS can help creditors get what’s owed to them in 180 countries around the world. Each partner is trained by EOS and undertakes to uphold the high standards of the Group.
Through the cooperation with Hertz, we were also able to test our capacities and optimize some of our processes. With Hertz as a customer, we have been able to expand our expertise.
Digital know-how for simplified cross-border processes
For the customer Hertz, another benefit arises, he says: “Unlike many of our neighbors, our country is a eurozone country, so we work with the same currency as most of the Hertz countries we serve.” The car rental company also appreciates the interactive nature of the EOS Global Collection platform. “It allows us to track, control, and measure the costs of a large receivables portfolio with a high transaction volume,” says Pamela Hourigan.
The EOS Global Collection platform allows us to track, control, and measure the costs of a large receivables portfolio with a high transaction volume.
EOS has already obtained payments from more than 80 countries.
Much to the satisfaction of the car rental company. “Both sides work together to build a sustainable relationship and adapt the processes as far as possible to our systems and procedures so that we are efficient,” says Pamela Hourigan. “The team is very responsive and is always available for meetings and calls.” Slavomír Salát sees it as a win–win situation: “With Hertz as a customer, we have been able to expand our expertise.”
How you can successfully close cases abroad.