International debt collection from EOS
Local contacts, international expertise
At EOS we believe that international goals require international solutions and debts abroad require international services debt collections. We also know that language barriers, cultural differences, different laws and geographical distance can pose a challenge.
With EOS, handing over a receivable is easy – regardless of whether it is a foreign or a local one. In the field of international debt collection, we offer two flexible solutions to our international clients: Cross-border and Shared Service Solution!
Cross-border Solution: think global, act local
For the field of cross-border debt collection, we offer the perfect solution: it doesn’t matter how many languages your defaulting customers speak, with our help, you will only need one. We guarantee that you will have a local contact person in your home country for the whole area of international receivables management.
We ensure that all contact with your defaulting customers has the right mixture of tact, integrity and professionalism. We aim to reach a solution with which all parties are satisfied. We are familiar with the different legal systems and we speak your customers’ languages. The international debt collection process is handled locally. In this way we guarantee legal expertise while respecting local mentalities and you benefit directly from our extensive experience and local know-how.
Your local contact: Diana Cameron – 01925 898969 or Diana.firstname.lastname@example.org
Shared Service Solution: group-wide process harmonisation, regional focus
We provide your Shared Service Centre with the infrastructure and technology to optimise your global debt collection strategy, always depending on your international structures and specific needs. By managing your international debt collection with the Shared Service Solution of EOS Global Collection, you will improve your efficiency and increase the level of standardisation and transparency within your group-wide collection process. The EOS Global Collection network offers you local experts in over 180 countries. Your local branches can discuss about their collection cases with a local contact person who is in charge for your files on a regional level. Together with a group-wide framework contract and a central reporting system, EOS provides you with the perfect solution for your Shared Service Centre.
Client-oriented business solution
- Global framework contract with your SSC
- Regional contact persons for operational discussions
- A fully automated communication and case submission flow
- Reporting on group level
Innovative technology for international debt collection
Our IT platform optimizes global workflows by regulating automated case transfers between partners around the world. The platform ensures direct, transparent, and real-time communication. EOS Global Collection